Player Wellbeing

Responsible Gaming at bi44

We want every player to enjoy bi44 safely. Use our tools to stay in control of your time and budget at all times.

🔞
21+ Only — Age Verification Required
bi44 strictly prohibits access by anyone under 21 years of age. Players must be 21 or older to register and place bets. Identity verification is mandatory.

Our Commitment to Responsible Gaming

bi44 is built for Bangladeshi players who love sports betting and casino entertainment. We believe that gambling should always be a leisure activity — something you do for fun within a budget you can comfortably afford to lose. Responsible gaming is not just a legal formality at bi44; it is a core part of how we operate and how we look after the community we serve.

We have built a suite of player-protection tools directly into the bi44 platform. These tools are available to every registered player, at no cost, and can be activated at any time simply by contacting the bi44 support team. Whether you want to set a daily deposit limit, take a short break, or permanently close your account, bi44 will honour your request promptly and without judgment.

💡
Remember: Gambling should be entertainment, not a way to make money or recover losses. Never bet more than you can afford to lose, and never chase your losses.

Player Protection Tools

bi44 provides the following responsible gaming tools to every active player account. Contact support via the email in the footer to activate any of these options:

💰
Deposit Limits
Set daily, weekly or monthly maximum deposit amounts in BDT.
⏱️
Session Time-Out
Pause your account for 24 hours, 48 hours or 7 days when you need a break.
🚫
Self-Exclusion
Permanently or temporarily block access to your bi44 account for a defined period.
🧾
Activity History
Review your full betting and deposit history at any time to track your spending.

All responsible gaming requests submitted to bi44 support are processed within 24 hours. Deposit limit reductions take effect immediately. Increases to existing limits are subject to a mandatory 7-day cooling-off period before they become active, giving you time to reconsider.

How to Activate Your Responsible Gaming Tools

Activating any responsible gaming tool on bi44 is straightforward. Follow the steps below or contact our support team directly — we will handle your request with complete confidentiality:

  1. Log in to your bi44 account using your registered mobile number and password.
  2. Contact the bi44 support team via the email address shown in the footer of this website and state which tool you wish to activate (deposit limit, time-out, or self-exclusion).
  3. Provide your registered mobile number and the specific parameters you want — for example, a daily deposit limit of ৳2,000 or a 7-day time-out period.
  4. The bi44 support team will confirm activation within 24 hours. You will receive a confirmation message once the tool is live on your account.

If you are in immediate distress about your gambling behaviour, do not wait — contact the bi44 support team now and ask for an emergency account suspension. We will act on this immediately.

Understanding Healthy Gambling Habits

Responsible gaming starts with understanding what healthy gambling looks like. The following principles are a useful guide for all bi44 players:

✅Bet Only What You Can Afford
Before each session, decide in advance how much money you are comfortable spending. Treat this amount as the cost of entertainment — similar to a cinema ticket or a restaurant meal — and stop when it is gone. Never use money set aside for rent, groceries, bills, or savings.
📅Set Time Limits Before You Start
Decide how long you will play before you open the platform. Set a timer on your phone if it helps. Taking regular breaks — even just stepping away for 10 minutes every hour — keeps your mind fresh and helps you make clearer decisions about your bets.
⚖️Keep Gambling in Balance with Other Activities
A healthy relationship with gambling means it is one activity among many — not the central focus of your day. Make sure you are still investing time in family, friends, hobbies, and work. If you notice that gambling is taking up more and more of your thoughts and schedule, that is a signal worth paying attention to.

Warning Signs to Watch For

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs may indicate that gambling is having a negative effect on your life. If you recognise several of these in your own behaviour, we strongly encourage you to reach out to the bi44 support team:

⚠️
Seek help immediately if: you feel gambling has become more important than your daily responsibilities, relationships or financial obligations.
  • You spend more time or money on gambling than you originally planned.
  • You feel anxious, irritable or restless when you are not gambling.
  • You borrow money or sell possessions to fund gambling.
  • You try to win back money you have already lost (chasing losses).
  • You hide your gambling activity from family or friends.
  • Gambling is causing problems with your finances, relationships, work or mental health.

Self-Exclusion at bi44

Self-exclusion is the most comprehensive protection tool bi44 offers. When you request self-exclusion, bi44 will block access to your account for a defined period — typically 1 month, 3 months, 6 months, 1 year, or permanently. During a self-exclusion period, you will not be able to log in, deposit, place bets, or receive promotional communications from bi44.

To request self-exclusion, contact the bi44 support team via the email address shown in the footer of this website. State your registered mobile number and the duration of exclusion you are requesting. Self-exclusion requests are processed within 24 hours. Once a self-exclusion is in place, bi44 will not lift it before the agreed period has ended, even if you later request it — this is intentional and designed to protect you.

🔒
Important: During a self-exclusion period, any funds held in your account balance will remain safely in your account and will be returned to you in full once the exclusion period ends and you complete identity verification.

Protecting Minors

bi44 strictly prohibits gambling by anyone under the age of 21. All new accounts undergo age verification as part of the KYC process. If bi44 has reason to believe that a player is under 21, the account will be immediately suspended pending identity verification, and any funds held will be frozen during the review.

If you share a device with younger family members, we strongly recommend using password protection on your device and ensuring that your bi44 account credentials are not accessible to anyone under 21. If you suspect that a minor has accessed a bi44 account, contact support immediately.

👨‍👩‍👧Parental and Household Controls
Consider enabling device-level parental controls or browser restrictions if young people use the same phone or tablet. Never share your bi44 account password with anyone. Log out of your account after each session, especially on shared devices. If you suspect that a minor in your household has been accessing gambling content, contact bi44 support immediately so we can assist.

Getting Help and Support

If you feel that gambling is having a negative impact on your life, your finances, or your relationships, please do not hesitate to reach out. The bi44 support team is available 24 hours a day, 7 days a week. All responsible gaming requests are handled with complete confidentiality — contacting support about a gambling concern will not result in any negative action against your account other than the protective measures you have requested.

🎧
bi44 Support — 24/7
Contact the bi44 team via the email address in the footer of this page. When requesting responsible gaming support, please include your registered mobile number and a brief description of what you need. We respond to all responsible gaming requests as a priority.

You are never alone. Reaching out is the right step — and bi44 will support you through it without judgment. Our priority is your wellbeing, not just your gameplay.

Play Responsibly — Explore bi44

Enjoy cricket betting, live casino games and slots — all within the limits you set for yourself.

Access Your bi44 Account
or
Read Our FAQ

21+ only. Gambling involves financial risk and can be addictive. Please gamble responsibly and within your means. If gambling is causing you harm, contact bi44 support immediately.